Refund And Returns Policy

Thank you for choosing Sambhaj LLC. To ensure a smooth shopping experience, please carefully read the following return policy before requesting a return.

I. Return Request Time

If you are not satisfied with your purchase, you can contact customer service to request a return within 7 days of receiving the product. Return requests submitted after this period may not be accepted.

II. Eligible Return Situations

You can request a return or refund in the following situations:

The product has a quality issue;

The product was damaged during shipping;

The received product does not match the order information.

When requesting a return, please provide your order number and relevant photos so we can verify the situation.

III. Return Product Requirements (This includes both opened and unopened products)

Returned products must meet the following conditions:

The product has not been used or installed;

The product remains in its original condition and does not affect resale;

The product packaging is intact, including all accessories, instructions, and packaging materials.

If the product does not meet the above conditions, we may not be able to accept the return.

IV. Situations Where Returns Are Not Supported

Returns are generally not supported in the following situations:

The product has been used, installed, or damaged by the user;

The return application period has expired;

Problems caused by the user selecting the wrong model or specifications (e.g., incompatibility with the vehicle model not confirmed);

Special promotional or customized products (as specifically stated on the page).

V. Return Process

The return process is as follows:

Contact customer service to submit a return application;

Customer service reviews and confirms eligibility for return;

Return the product to the address provided by customer service;

After receiving the product and confirming that it meets the return conditions, we will process the refund within 7-10 business days.

The refund will be returned using the original payment method.

VI. Return Shipping Costs

If the return is due to product quality issues or the wrong product was sent, we will bear the return shipping costs;

If the return is due to personal reasons, the buyer will bear the return shipping costs.

VII. Contact Us

For returns or inquiries, please contact us via:

Email: ilahundamtew1113@sambhaj.com
Phone: +1 5722362369
Address: 8680 E ALAMEDA AVE APT 1123 DENVER, CO 80247

We are committed to providing every customer with high-quality products and a satisfactory service experience.